Términos del servicio

GUARANTEES AND LIABILITY


ISAKIN has only an obligation of means with regard to all stages of access to the site, from the order process to the dispatch of the parcel or subsequent services. ISAKIN cannot be held liable for any inconvenience or damage arising from the use of the Internet, in particular in the event of a disruption of service, external intrusion, or the presence of computer viruses or any other incident of force majeure, in accordance with legislation and case law.

INTELLECTUAL PROPERTY

Under no circumstances is the Customer authorized to download or modify the Site, in whole or in part, and in particular its content (products listed, descriptions, images, videos, etc.).
No part of this site may be reproduced, copied, sold or used for commercial purposes without the express written permission of ISAKIN.
Generally speaking, all copyrights, trademarks and other distinctive signs and property or intellectual property rights appearing on the Site shall remain the full and entire property of ISAKIN.
The customer is therefore legally obliged to respect all intellectual property rights and may in no way use the trademarks appearing on the Site and where applicable on the Products, or register a trademark that is prejudicial to the rights holder, unless otherwise contractually stipulated.
The same shall apply to any other intellectual property right.

PRIVACY & DATA PROTECTION POLICY

Personal data may be gathered on the site and used by ISAKIN which acts as data controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46/EC (hereinafter "General Data Protection Regulation" or "GPDR").

ISAKIN is obliged to ensure the security and confidentiality of its customers' personal data in accordance with the GDPR. Customers' personal data (surname, first name, postal address, telephone number, email address) may be disclosed to ISAKIN service providers and partners, should their involvement be necessary in the processing and management of orders. These service providers and partners can only act on instructions from ISAKIN.

The purposes of the collection of personal data are detailed below:

  • Processing of Customer orders (delivery, return, refund)
  • Data relating to an order that has been placed will be transmitted to our banking service provider while payment is being made for validation of the payment.
  • If the Customer subscribe to the ISAKIN Newsletter, he/she expresses his/her consent to receiving the brand's marketing communications.
  • In accordance with the GDPR, the Customer has a right of access, rectification and opposition to the personal data concerning him/her (hereinafter referred to as the " Data Protection Rights").
  • In accordance with data protection legislation, the Customer has the right to:
  • Request a copy of all information held about him/her.
  • Request the correction of his/her personal data.
  • Request the total deletion of his/her account and personal data.
  • To exercise this right the Customer must submit a request by email to: contact@isakinparis.com, using the contact form or by post to: ISAKIN, 9 rue André Del Sarte, 75018 Paris FRANCE stating his/her surname, first name, e-mail address and customer reference. The customer's request must be signed and accompanied by a photocopy of an identity document.
  • In accordance with the "Data Protection Rights" law, a response will be provided as soon as possible and at the latest within one month of the request.
  • Storage of your data
  • Data is kept for no longer than necessary for the purposes for which it was collected.
  • Information commissioner:
  • contact@isakinparis.com will provide you with further information about your rights and obligations in relation to your personal data. He will also be the contact person for managing any request you may have about your personal data.


MARKETING AND NEWSLETTERS

ISAKIN may send its Customers marketing information related to the brand by post, e-mail, text message and/or telephone, subject to prior consent.
The Customer may at any time object to these marketing communications by clicking on the "unsubscribe" link at the end of the marketing emails, by sending a request by e-mail to contact@isakinparis.com, by post, or by replying STOP by text message (within 3 days of receipt of a Études text message campaign).

FORCE MAJEURE

In the event of an event of force majeure, the party concerned must inform the other party within fourteen (14) days of the occurrence of such an event, by registered letter with acknowledgement of receipt.

The following are expressly considered to be cases of force majeure or unforeseeable circumstances, in addition to those usually recognized by the French courts and tribunals, total or partial strikes, lockouts, riots, boycotts or other actions of an industrial or commercial nature, civil unrest, insurrection, war, bad weather, epidemic, obstruction of means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or legal restrictions, legal or regulatory changes to forms of trade, computer failure, obstruction of telecommunications, including wired or wireless telecommunications networks, and any other event beyond the control of the parties preventing the normal performance of the contractual relationship.

All obligations of the parties will be suspended for the duration of the event of force majeure, without compensation.

Should the event of force majeure last for more than three (3) months, the contract may be terminated as of right without compensation for either party.

APPLICABLE LAW / DISPUTES

The https://isakinparis.com/ is run by a company under French law. The applicable law of our contractual relations is French law. In the event of a dispute, French jurisdiction shall be competent.

Español es